Frequently asked questions

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• Do you install automatic doors in Abu Dhabi industrial areas?

  Yes, we install and service automatic doors, rolling shutters and gates in Abu Dhabi's industrial areas, including KIZAD and Khalifa City. We also work on villas and commercial buildings in Al Khalidiyah, Al Nahyan, Al Bateen and Mussafah.

  Industrial sites often need heavy-duty shutters, insulated doors and dock equipment. We can plan work around your operating hours. Explore rolling shutters and dock levelers for warehouses and factories.

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• Do you repair Dormakaba and Dorma automatic sliding doors?

  Yes. Qasar Al Neil Automatic Doors repairs Dormakaba and older Dorma-branded automatic sliding door operators in Abu Dhabi, including motor faults, broken wheels and belts, sensor problems and controller replacement.

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• Can you service GEZE automatic sliding doors?

  Yes, Qasar Al Neil Automatic Doors services and repairs GEZE automatic sliding, swing and revolving door systems in Abu Dhabi, including sensor calibration and motor replacement.

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• Do you work on Kimmatic sliding doors?

  Yes. Qasar Al Neil Automatic Doors repairs and maintains Kimmatic automatic sliding door operators in Abu Dhabi, a brand commonly used in UAE commercial buildings.

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• Can you fix a Tormax automatic sliding door?

  Yes, Qasar Al Neil Automatic Doors repairs Tormax automatic sliding doors in Abu Dhabi, including belt replacement, sensor faults and motor servicing.

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• Do you repair ASSA ABLOY automatic doors?

  Yes. Qasar Al Neil Automatic Doors services and repairs ASSA ABLOY automatic sliding and swing door systems in Abu Dhabi.

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• Do you install or repair Marantec garage door and gate motors?

  Yes, Qasar Al Neil Automatic Doors supplies, installs and repairs Marantec garage door openers and swing or sliding gate operators in Abu Dhabi, including remote controls.

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• Can you service Hormann garage doors and gate operators?

  Yes. Qasar Al Neil Automatic Doors installs, repairs and maintains Hormann garage doors and entrance gate operators in Abu Dhabi, including the BiSecur remote system.

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• How often should garage door springs be replaced?

  A garage door torsion or extension spring typically lasts several years of normal daily cycles before it loses tension or shows visible gaps between coils. In UAE heat and dust, springs can corrode or weaken faster than in cooler climates, so a door that feels heavier to lift, closes unevenly, or makes a banging noise usually needs the spring checked.

  Spring replacement is not a safe DIY job: a loaded spring under tension can cause serious injury. Our technicians replace springs with the correct size and tension for your door weight, and check the cables and drums at the same time since they wear together.

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• Why are the rubber seals on my garage door cracking or coming loose?

  The bottom and side rubber seals on a garage door shield the garage from dust, heat and rain. UAE sun exposure dries out and hardens rubber over time, which is why seals crack, shrink or pull away from the track years before the rest of the door needs attention.

  A failed seal lets in sand and hot air and can let the door bind on the track. Replacing the seal is a quick fix, and worth doing as soon as you notice daylight or dust coming through the gap rather than waiting for it to fail completely.

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