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FAAC supplier, installation & repair in Abu Dhabi

Supplied, installed, serviced and repaired by Qasar Al Neil Automatic Doors.

FAAC is an Italian company founded in Zola Predosa, near Bologna, whose name began as the Italian for factory of automatic gate opening. It works in gate and barrier automation, automatic entrances and doors, parking systems and access control. Qasar Al Neil Automatic Doors installs, repairs and maintains FAAC systems in Abu Dhabi as an independent service company, not as a representative of the manufacturer.

FAAC gate operators: what we work on

FAAC operators on villas and compounds are typically electromechanical or hydraulic units on swing and sliding gates. Hydraulic swing operators are common on heavy leaves and their typical faults are oil seepage, a pump that runs without pushing, or a leaf that creeps. Electromechanical units fail at the gearbox, motor or limit settings.

  • Oil leaking from a hydraulic operator: a worn seal or a damaged hose fitting.
  • Leaf drifts open or shut by itself: internal pressure loss or a release left disengaged.
  • Gate hesitates at the end of travel: encoder or limit settings that have moved.

FAAC barrier repair for car parks

Barriers at residential towers, offices and parking entrances see constant cycles. We look at the balance spring, the drive, the arm and its mount, and the loop detector or ticket system signal that tells the barrier when to lift. Our boom barrier and parking management pages explain the full setup.

FAAC control board and photocell faults

Many gate complaints are not the motor at all. A photocell lens covered in dust, a sensor wire cut by landscaping, or a board input damaged by a surge will stop a gate closing. We test each in turn. Read more about control panels and photocell safety sensors, plus remotes and receivers.

FAAC installation and maintenance

We survey the gate type, weight, post strength and supply before choosing an operator. Servicing checks hydraulic or mechanical condition, lubrication, hinges and wheels, release, limit settings, safety devices and a full obstruction test.

Typical jobs include:

See the main gates and gate motors pages, and our notes on Beninca and CAME. A free site visit lets a technician examine the operator and the gate together.

FAAC services we offer

  • Automatic sliding gate closed across a villa driveway with an intercom post beside it

    Gates

    Automatic gates supplied, installed and serviced across the UAE by Qasar Al Neil Automatic Doors.

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  • Row of automatic door types including a garage door, glass entrance and rolling shutter

    Doors

    Automatic doors supplied, installed and serviced across the UAE by Qasar Al Neil Automatic Doors.

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  • Turnstiles & Speed Gates - automatic doors & gates by Qasar Al Neil Automatic Doors

    Turnstiles & Speed Gates

    Control pedestrian flow at entrances with tripod, flap and swing turnstiles integrated with your access control.

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We install & repair faac systems

Free site survey, installation, repair and maintenance across Abu Dhabi.

Supply & installation

Survey, supply, fitting, wiring, programming and safety testing.

Installation details →

Repair & maintenance

Fault-finding for motors, boards, remotes, sensors and safety edges.

Repair details →

Parts we repair & replace:

  • Gate Motor / Operator
  • Control Board (PCB)
  • Remote & Receiver
  • Photocell Safety Sensors
  • Limit Switches
  • Hinges & Rollers
  • Rack & Pinion
  • Manual Release Key
  • Backup Battery
  • Warning Lamp

FAAC products we supply & install

  • Closed insulated sectional garage door on the front of a villa Featured

    Automatic Sectional Garage Doors

    Insulated sectional overhead garage doors that rise vertically and sit flat under the ceiling, with a quiet motor, safety stops and remote or phone control.

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  • Glazed panoramic garage door on a modern villa facade Featured

    Panoramic Garage Doors

    Sectional garage doors with large glazed panels in aluminium frames, for villas, showrooms and workshops that want daylight and a modern look.

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  • Automatic garage door on the front of a family villa Featured

    Residential Garage Doors

    Garage doors for villas and homes in sectional, roller and side-hinged styles, with finishes to suit the house, quiet operators and remote or phone control.

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  • Plain galvanised steel garage door closed at a building entrance Featured

    Standard Garage Doors

    Straightforward garage doors for homes, shops and small premises in sectional and roller styles, with a reliable opener, safety reverse and a manual release.

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  • Automatic sliding glass doors at a shop entrance, open for a visitor Featured

    Automatic Sliding Glass Doors

    Automatic sliding glass doors for shops, offices, clinics and hotels, with sensor activation, wide clear openings, safety beams and a manual escape option.

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  • Glass automatic revolving door at a hotel lobby entrance Featured

    Automatic Revolving Doors

    Automatic revolving doors for hotels, malls, towers and banks, with steady entry flow, a controlled interior climate and sensors that stop the rotation when needed.

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  • Closed motorised rolling shutter across a warehouse opening Featured

    Automatic Rolling Shutters

    Motorised rolling shutters in aluminium or steel for shops, stores and warehouses, with tubular or side motors, remote or key switch control and a manual override.

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  • Insulated double skin rolling shutter closed at a warehouse entrance Featured

    Double Skin Insulated Rolling Shutters

    Rolling shutters with double-skin slats filled with insulating foam, for cold stores, air-conditioned units and sites where heat, noise and dust must be kept out.

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  • Motorised rolling shutter covering a villa window

    Residential Rolling Shutters

    Rolling shutters for villas and homes on windows, doors and garages, in aluminium with manual or motorised operation, for security, shade and privacy.

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  • Motorised sliding gate closed across a villa driveway entrance

    Automatic Sliding Gates

    Motorised sliding gates for villas, compounds and yards that need no swing room, with safety sensors, remote control and a manual release for power cuts.

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  • Double leaf automatic swing gate half open at a villa entrance

    Automatic Swing Gates

    Single or double leaf swing gates with arm or underground operators, soft start and stop and safety sensors, for villas, compounds and driveways with room to swing.

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  • Pair of swing gate barrier cabinets with glass wings in an office lobby

    Swing Gate Barriers

    Motorised pedestrian swing barriers for lobbies and reception areas that open for authorised people and close behind them, with card, face or fingerprint reader links.

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FAAC service across Abu Dhabi

FAAC service, frequently asked questions

My FAAC hydraulic gate operator is leaking oil. Can it be repaired?

A small seep at a fitting or seal can often be repaired by replacing the seal or tightening the connection and topping up the oil. A heavy leak with a leaf that no longer holds position suggests worn internal parts. We clean the unit, find the leak source, check the oil level and test how well the leaf holds against pushing.

Whether replacement parts can be obtained depends on the model, so we confirm that on site before suggesting repair.

Why does my FAAC gate open but not close?

This is nearly always the safety circuit. A photocell with a dirty or misaligned lens, a damaged cable, or a safety edge that has been pressed will tell the board to refuse closing. Some boards also have a setting that stops auto-close after an obstruction was sensed.

You can wipe the photocell lenses and check that nothing blocks the beam. If the gate still will not close, a technician will test each safety input on the board to find which one is open.

Why does my FAAC parking barrier bounce or drop by itself?

A barrier arm that bounces on lifting or sags afterwards usually has a balancing issue. The spring may have weakened, the arm may have been replaced with a different length or weight, or an accessory such as a skirt or lights has changed the load. A worn drive part can also let the arm fall.

We check the spring tension, arm weight, drive and mounting, and rebalance it so the arm holds at any point of travel.

How often should a FAAC compound gate be serviced?

That depends on how many cycles the gate performs. A busy compound entrance with hundreds of passages a day wears faster than a private villa gate. As a guide, busy sites benefit from regular scheduled visits, and villas from a yearly check before the hot season.

A visit covers lubrication, hinges or wheels, hydraulic or gearbox condition, limit settings, safety devices and the release. We will suggest a visit interval after seeing your gate.

What information helps the technician before a FAAC site visit?

Tell us the gate type (sliding, swing or barrier), roughly how old it is and what the fault looks like. If you can, send a photo of the operator and its label. Note any recent events such as a power cut, a vehicle hit or building work near the gate.

Keep the area around the gate clear and have the remotes and any keypad ready, so we can test every way of operating it.

Can a bent or damaged barrier arm be repaired, or does it need replacing?

A boom barrier arm that has been hit by a vehicle is usually bent rather than fully broken, and a mild bend in an aluminium or fibreglass arm can sometimes be straightened. A sharp bend, a crack, or damage near the mounting bracket is a safety risk and the arm should be replaced rather than repaired.

We also check the barrier's mechanism and counterweight spring after any impact, since a bent arm can throw off the balance even if the arm itself still looks usable.

How do I book a site visit in Abu Dhabi?

Send us a WhatsApp message or use the quote form with your location and the door or gate type. We will then arrange a site visit to measure and advise.

Include the area, such as Al Khalidiyah, Saadiyat Island or Al Reem Island, plus photos and approximate dimensions if you have them. During the visit we check structure, power and access, then follow with a written quotation. You can also call +971 50 494 8667. Browse our gates and automatic doors first.

Do you provide annual maintenance contracts in Abu Dhabi?

Yes, we provide annual maintenance contracts in Abu Dhabi for automatic doors, gates, shutters and barriers. Plans cover scheduled inspections, sensor calibration, lubrication and priority breakdown support.

A contract suits shops in Al Khalidiyah and Al Nahyan, apartment buildings in Saadiyat Island and warehouses in the industrial areas, where downtime costs money. Tell us what you have installed and how heavily it is used, and we will propose a plan. See our automatic doors and rolling shutters.

Other brands we work on