Somfy supplier, installation & repair in Abu Dhabi

The motor knows where to stop through stored limit positions. If the shutter stops early, the limits may have been lost after a power fault, or the curtain may be catching in the guides, which makes the motor sense resistance and stop. Check for debris in the tracks first. If the track is clear, the limits can usually be reset by a technician. Please avoid forcing the shutter by hand, since a bent slat or damaged guide will cause the same fault again and can harm the motor.

Almost never. Try a new battery first. If that fails, test whether another remote or wall switch operates the motor. If something else works, the original handset is faulty or needs pairing again. If nothing works, the motor may have lost power, the pairing may have been lost, or the receiver may have failed. A motor is only replaced when it is confirmed dead after those checks. We test power, pairing and the motor before we recommend any replacement.

That is thermal protection. The motor stops when it gets too hot, then restarts after it cools. The cause is generally extra load: a heavy or bent curtain, dirty guides, a stiff bearing or a shutter that is too large for the motor. Heat inside a closed shutter box adds to it. Repeated tripping shortens motor life, so it is worth investigating. We check the curtain, guides, bearings and the motor rating, and fix the drag rather than just replace the motor.

Yes. Somfy makes gate and garage door operators as well as shutter motors, and we service those too. The checks differ: on a shutter we look at limits, bearings and the curtain, while on a gate or garage door we test photocells, force, limits, the arm or rail and the emergency release. If you have shutters, gates and a garage door at the same property, we can inspect all of them in a single visit and give you one list of findings.

Send us a WhatsApp message or use the quote form with your location and the door or gate type. We will then arrange a site visit to measure and advise.

Include the area, such as Al Khalidiyah, Saadiyat Island or Al Reem Island, plus photos and approximate dimensions if you have them. During the visit we check structure, power and access, then follow with a written quotation. You can also call +971 50 494 8667. Browse our gates and automatic doors first.

Yes, we provide annual maintenance contracts in Abu Dhabi for automatic doors, gates, shutters and barriers. Plans cover scheduled inspections, sensor calibration, lubrication and priority breakdown support.

A contract suits shops in Al Khalidiyah and Al Nahyan, apartment buildings in Saadiyat Island and warehouses in the industrial areas, where downtime costs money. Tell us what you have installed and how heavily it is used, and we will propose a plan. See our automatic doors and rolling shutters.

Yes, an automatic gate can run on solar power. A low-consumption operator paired with a solar panel and battery works reliably in sunny UAE conditions, which helps at farms, rest houses and remote compounds without mains nearby.

The system is sized for gate weight, number of daily cycles and accessories such as intercoms, so a heavy or busy gate needs a larger panel and battery. Panels need regular cleaning of dust. Ask us to size a solar kit for your sliding gate or swing gate.

Yes, a site survey is strongly recommended before installation. It checks dimensions, structure, headroom, power, drainage and access so the right model is quoted and surprises are avoided.

Qasar Al Neil Automatic Doors can visit your site in Abu Dhabi to confirm details. Photos and measurements help, but a visit catches issues such as uneven ground or weak posts. The survey also lets us recommend safety devices and access control. Contact us to arrange one for your gate or door.