Marantec supplier, installation & repair in Abu Dhabi

If the light works, the unit has power, so look at the drive or the door. Check that the trolley is connected to the carriage and that the door is not locked or blocked. Lift the door by hand with the opener disengaged: if it is heavy, a spring or roller is at fault. If the door moves freely, the drive gear, chain or belt may be slipping, or the control board may not be sending power to the motor. Please do not keep pressing the remote.

Short range usually means a weak handset battery, a poor or damaged receiver aerial, or radio interference from new equipment nearby, such as LED drivers or a metal panel placed over the aerial. Replace the battery first. If range is still poor, we check the aerial position and the receiver. A handset that works only when pressed right at the door should not be ignored, as it often fails completely soon after. We test and replace the faulty part on site.

That depends on what failed. A worn belt, trolley, battery or remote is straightforward to put right on a unit that otherwise works well. A failed control board or a stripped motor gear on an old unit is harder, because parts may not be available for every model. We check the model number, tell you what can be repaired and what cannot, and let you decide. If replacement is the better choice, we will fit an operator rated for your door weight.

Clear the path of the gate, keep vehicles and pets away and make sure someone can give access to the control box. Have all remotes ready so we can test them. If you know the model number, note it down, and tell us what the gate does wrong, for example stopping halfway, reversing or buzzing. If a power cut or storm came before the fault, mention that, as it points us toward the control board or power supply.

A garage door torsion or extension spring typically lasts several years of normal daily cycles before it loses tension or shows visible gaps between coils. In UAE heat and dust, springs can corrode or weaken faster than in cooler climates, so a door that feels heavier to lift, closes unevenly, or makes a banging noise usually needs the spring checked.

Spring replacement is not a safe DIY job: a loaded spring under tension can cause serious injury. Our technicians replace springs with the correct size and tension for your door weight, and check the cables and drums at the same time since they wear together.

The bottom and side rubber seals on a garage door shield the garage from dust, heat and rain. UAE sun exposure dries out and hardens rubber over time, which is why seals crack, shrink or pull away from the track years before the rest of the door needs attention.

A failed seal lets in sand and hot air and can let the door bind on the track. Replacing the seal is a quick fix, and worth doing as soon as you notice daylight or dust coming through the gap rather than waiting for it to fail completely.

Garage door rollers run inside a metal track hundreds of times a year, and dust is the most common cause of a noisy or sticking roller in this region: grit works into the roller bearing and track, increasing friction. A bent track, a roller that has worn out of round, or missing lubrication all show up the same way, as grinding, squeaking or a door that hesitates partway.

We check whether the track needs straightening or cleaning, or whether the rollers themselves have worn out and need replacing, rather than just oiling a problem that will come back.

Yes. Hinges hold the door panels together as they flex around the curve of the track, and a loose, bent or cracked hinge puts uneven strain on the panel next to it, which can crack the panel or let the door come off the track. Hinges closest to the bottom of the door usually wear first since they carry the most movement.

We replace hinges in matching sets rather than one at a time where wear is uneven, so the door moves smoothly again instead of straining the next hinge along.