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What should I tell the technician about my Nice gate or door before a visit?

Say whether it is a swing gate, a sliding gate or a garage door, and describe the fault: does it move at all, and where does it stop? Mention how many remotes you use and whether anything changed recently, such as a power cut or repainting.

A photo of the motor label and the control box is helpful. Please leave the gate path clear, so we can run full test cycles.