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مورد Suprema وتركيب وإصلاح في أبوظبي

Supplied, installed, serviced and repaired by Qasar Al Neil Automatic Doors.

Suprema متخصصون في أبوظبي

Qasar Al Neil Automatic Doors installs, repairs and maintains Suprema automatic doors, gates and access systems in Abu Dhabi. Our technicians handle the survey, installation, programming, handover and later servicing.

That covers Suprema motors, control boards, remotes, photocells, limit switches and safety accessories, whether you are automating a new entrance, upgrading an existing installation or fixing a unit that has stopped working.

Book a free site survey for Suprema installation or repair anywhere in Abu Dhabi. Call or WhatsApp us with your location, the model if you know it and a short description of the fault.

سوبريما هي شركة كورية رائدة في مجال التحكم في الوصول بالقياسات الحيوية والذكاء الاصطناعي، وتشتهر ببصمات الأصابع والوجه عالية الدقة ومنصات الوصول إلى المؤسسات.

يقوم فريقنا في الإمارات العربية المتحدة بتوريد وتركيب ودمج وإصلاح أنظمة Suprema للتحكم في الوصول والقياسات الحيوية مع قطع الغيار الأصلية والاستجابة السريعة وضمان التصنيع.

Suprema الخدمات التي نقدمها

نركّب ونصلح suprema systems

معاينة موقع مجانية وتركيب وإصلاح وصيانة في أبوظبي.

التوريد والتركيب

معاينة وتوريد وتركيب وتوصيلات وبرمجة واختبار السلامة.

تفاصيل التركيب ←

الإصلاح والصيانة

تشخيص الأعطال في المحركات واللوحات وأجهزة التحكم والحساسات وحواف الأمان.

تفاصيل الإصلاح ←

القطع التي نصلحها ونستبدلها:

  • Door Controller
  • Card Reader
  • Biometric / Fingerprint Scanner
  • Face Recognition Terminal
  • Electric Strike Lock
  • Magnetic Lock (Maglock)
  • Exit Button
  • Break-glass / Emergency Release
  • Door Position Sensor
  • Power Supply & Backup Battery
  • Software / Firmware

Suprema خدمات الصيانة في أبوظبي

Suprema خدمة الصيانة: الأسئلة الشائعة

Why is my Suprema face terminal slow to recognise people?

Poor lighting is the usual cause, especially strong sun or a bright window behind the user. A smudged lens, a terminal mounted too high or low, and users standing at an awkward angle also reduce recognition. We clean the unit, check the mounting height and look at the light at different times of day. If a terminal still struggles, we review its settings and re-enrol users in the actual entrance conditions.

Why does a Suprema reader go offline in BioStar?

An offline reader normally has a network or power fault. A damaged cable, a loose connector, a failed switch port, a changed IP address or a reader that lost power can all show as offline. We check the reader display, test the cable and port, confirm the address and test power at the unit. Where the server itself has moved or changed address, devices need to be pointed at it again.

How should a Suprema fingerprint sensor be cleaned, and when does it need replacing?

Wipe the sensor gently with a soft, lint-free cloth, slightly damp if there is grease, and avoid harsh chemicals or abrasive pads. Frequent misreads even after cleaning may mean a scratched sensor or a failing unit. Dry, cold or worn fingers also affect results, so test with several users before blaming the device. If the sensor remains poor after cleaning and re-enrolment, the terminal needs inspection and possible replacement.

Can more Suprema terminals be added to an existing access control system?

Usually the existing platform can take more devices, but limits depend on the software setup and the models involved. We check the current system, the network, the cable route and the power available at the new door. Door hardware also matters: a terminal needs a suitable lock, power and an exit button. Bring any site drawings and the current device list to the visit so we can plan the extra doors properly.

What does a service visit on Suprema access control equipment cover?

We clean readers and sensors, check mounting and cable glands, test each lock, closer and exit button, and measure power supply output. Each terminal is checked for network contact, and the clock is compared with the server. We then review user lists with you and note any terminals that misread. A short report lists faults found and the repairs we recommend.

Will a swing barrier open if there is a fire alarm?

It should. A correct installation links the barrier to the fire alarm panel, so the leaves open and stay open when the alarm sounds. This is a safety requirement for lobbies where people need to leave quickly.

Qasar Al Neil Automatic Doors tests this connection during commissioning and during every service.

What happens to a turnstile in a fire or power cut?

A correctly installed turnstile is fail-safe. In a power cut or on a fire alarm signal, the arms or flaps release so people can walk out. Some models drop the arms, others unlock the rotor.

Qasar Al Neil Automatic Doors tests this release at handover and during servicing.

Should my lobby have a swing barrier or a turnstile?

A swing barrier suits lobbies that need a welcoming look and easy access for wheelchairs, trolleys and luggage. A turnstile physically restricts one person at a time and suits sites where tailgating is a bigger concern. Some buildings use both: a turnstile for staff and a swing barrier for the accessible lane.

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